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Shippings and Returns

RETURNS

Within 30 days of the invoice date, if you find that you’re not completely satisfied with your Dodjivi products, we will issue you a refund once the item is returned. We offer a full, money back guarantee. We are committed to our brand. Simply email us at info@dodjivi.com on why it didn’t meet your standards and we will send you instructions.

You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If we issue you a refund, the cost of return shipping will be deducted from your refund.

We are always looking for ways to improve our products and service. Happy Shopping. Drink Boldly.

 SHIPPING FAQS

Do you provide international shippings?
Yes, we ship worldwide. Please note shipping across borders may incur additional custom fees/duties which you will be responsible for.

What is the processing?
Once we receive your order, it will be processed a shipped within 1-2 days.

Whare is my package?
When we ship out your package, an email will be sent to the email address that you provided when placing the order. You will find a clickable tracking number that will tell you exactly where your package is and its status. If you are having trouble viewing the information, feel free to contact us and one of our customer care experience representative be pleased to assist you.

What payment types do you accept?
We accept VISA, Mastercard, American Express credit cards and PayPal.

Do you have a wholesale program?
Yes, we do. Check our wholesale page for further details: https://dodjivi.com/pages/wholesale or email us info@dodjivi.com to sign up for your account today.